• 1/2" Probe Shank for DP-7(B), KP-3, and TT-4 (#12360) includes:
  • 1x 1/2" Probe Shank

This 1/2" Probe Mounting Shank is compatible with the DP-7(b), the KP-3, and the TT-4. This is not a complete probe, just the 1/2" Mounting Shank.
 
The Lathe TT-4 Acorn/AcornSix Kit (#15274), the Lathe TT-4 Oak/Allin1DC/MPU11 Kit (#15275), the KP-3 CNC Touch Probe for Oak/Allin1DC/MPU11 (#14944), the KP-3 CNC Touch Probe for Acorn/AcornSix (#14946), and the DP-7 CNC Touch Probe (#12431) come with this Probe Shank.

Professional experienced Centroid CNC control engineers will work with you to configure your CNC machine tool.
Centroid Factory Direct Technical Support is provided through Phone, E-mail, and the preferred and most effective method is remote support via TeamViewer.

After Purchasing Technical Support Fill out this Support Request form.

Then, Please call to schedule a one-on-one CNC Tech Support appointment. +1-814-353-9256 press 4. Mon-Fri 9-5 EST

Have your TeamViewer ID and password ready. See this forum post for how to setup Teamviewer.

The CNC Engineer will ask you for detailed Photos of the machine tool and of the control cabinet as photos are worth a thousand words. The best way to provide photos is to post them to a online photo album and send the link to the album to support@centroidcnc.com (Google photos is free and the preferred method.)

Tech Support Time is non-refundable, we will keep track of tech support time used and any unused time will remain in our system for future Tech Support Calls

• CNC11 Micro ATX to Mini PC Upgrade for CNC12 (#14532) includes:
  • 1x Intel based Mini PC (#15023)
  • 1x Centroid Aluminum CNCPC Multi-mount Plate
  • 2x M3x6 screws to mount the Mini PC to the included plate
  • 1x 100-240 VAC power brick
  • 1x HDMI-to-VGA adapter (to connect the Mini PC to the screen)
  • 1x USB 2.0 Hub
  • 1x 12vdc switching power supply
  • 1x Slim Line Fan Power Cable
  • 1x Pre-installed and pre-configured SSD
    • w/ Windows 11 (64-bit)
    • w/ CNC12

This product is intended to be used as an upgrade path for CNC11 systems to be upgraded to CNC12 using a Mini PC as the replacement for the existing CPU.

• KP-1 Replacement USB-C Cable (#15441, #15431, #15500) includes:
  • 1x KP-1 USB-C Cable (use dropdown to select cable type)

Note: Flying-Lead cable image shown to the left, Bulkhead (Allin1DC/Oak/MPU11/M400/M39) Cable below that image.
 
Need help connecting the KP-1 to your CNC Control Board? Please see the Centroid Schematics Database here.

This is a replacement USB-C cable for the KP-1 CNC Touch Probe. This cable comes with the KP-1, so there is no need to purchase this item unless you need a replacement cable.
 
Allin1DC and Oak users can purchase an Oak/Allin1DC to Cabinet Bulkhead connector Cable (#11211) here. This cable is required to interface the KP-1 USB-C cable to Allin1DC/Oak Systems.
 
Hickory and AcornSix users can purchase an AcornSix/Hickory to Cabinet Bulkhead connector Cable (#15371) here. This cable is required to interface the KP-1 USB-C cable to AcornSix/Hickory Console Systems.

KP-1 Repair/Swapout FAQ's

1.) When I send in a KP-1 for a swapout will it have the refit upgrade technology? Yes, All repairs or swapouts will be sure to have the latest upgrades.

2.) How does this effect my warranty? A new 1 year manufacture defect warranty will start from the refit date.

3.) How long will the repair/swapout take? That depends on demand but we estimate around 5-7 working days turn around time.

4.) How will the probe be shipped back to me? Ground Shipping for USA customers. International customers will be asked to pay for the actual return shipping costs before shipping.

5.) Can I provide my UPS number and/or pay for overnight shipping? Yes. When you get the RMA number email reply to diysales@centroidcnc.com and inform them that you would like overnight shipping, provide your UPS account number or ask to be billed for the overnight shipping costs.

6.) Should I also ship back the stylus? Please so not ship back any Styli, Styli are not covered by the Repair/Swapout program. New styli can be purchased below.

7.) Should I also ship back the cable? No, but let us know if you need a new cable.

Yes, it happens. You can go for years without crashing a probe but even the best of us eventually make a mistake and plow the probe into the vise or work piece. No stress, when that happens you can send the KP-1 back and for a flat fee of $195 we will repair or replace the probe.

 
How it works:

1.) Use the "Add to Cart" button and purchase the $195 KP-1 swapout.

2.) Centroid support will email you an RMA number (Return Merchandise Authorization) with instructions.

3.) Package the probe properly, pay particular attention to protecting the nose of the probe, insure the package for the cost of a new KP-1 and clearly mark the outside of the box with the RMA number.

4.) Centroid will repair or replace the probe and ship back to you and email you a tracking number.